Privacy Policy

1.1 Information You Provide

• Account information: name, email address, password
• Payment information: processed and stored by Stripe — we never store your card details
• Communications: messages you send to our support team

1.2 Information Collected Automatically

• Usage data: pages visited, features used, purchase history
• Technical data: IP address, browser type, device information
• Proxy usage logs: bandwidth consumed, session timestamps

• To provide, maintain, and improve our Services
• To process transactions and send order confirmations
• To send transactional emails including receipts and support responses
• To monitor for abuse, fraud, and policy violations
• To comply with legal obligations
• To communicate service updates and changes

We do not sell your personal information to third parties. We do not use your information for advertising purposes.

We share your information only with trusted service providers who assist us in operating our business:

• Stripe — payment processing
• Supabase — database and authentication
• Resend — transactional email delivery
• Vercel — website hosting
• Upstream proxy suppliers — limited technical data required for provisioning

We may disclose your information if required by law, court order, or governmental authority. We will make reasonable efforts to notify you of such requests unless prohibited by law.

We retain your account information for as long as your account is active. Purchase records and billing history are retained for 7 years for accounting and legal compliance purposes. You may request deletion of your account and personal data by contacting support@vantageproxies.com. Note that we may retain certain information as required by law or for legitimate business purposes.

We implement industry-standard security measures to protect your information, including encrypted data transmission (TLS/SSL), hashed password storage, and row-level security on our database. However, no method of transmission or storage is 100% secure and we cannot guarantee absolute security.

We use essential cookies to maintain your session and authentication state. We do not use tracking cookies or advertising cookies. You can control cookie settings through your browser, though disabling essential cookies may prevent you from using certain features.

Depending on your location, you may have rights including:

• Access — request a copy of the personal data we hold about you
• Correction — request correction of inaccurate data
• Deletion — request deletion of your personal data
• Portability — request your data in a portable format

To exercise these rights, contact us at support@vantageproxies.com. We will respond within 30 days.

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor, we will delete it immediately.

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on our website. Your continued use of our Services after changes are posted constitutes your acceptance of the updated policy.

For privacy-related questions or requests:

Vantage Proxies
Email: support@vantageproxies.com
Discord: discord.gg/9XTCczeABg